Privacy Policy


Effective Date: 26/11/2024



Overview:

Inward First Aid, managed by Inward, operates the portal.inwardfirstaid.com (“Inward First Aid”). This privacy policy outlines our protocols for the collection, use, and disclosure of personal data when you utilize our Service and the choices you have associated with that data. By using the Service, you consent to the collection and use of information in accordance with this policy.



Definitions:

Service:

Refers specifically to the Inward First Aid course platform hosted at portal.inwardfirstaid.com .


Personal Data:

Data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).


Usage Data:

Data generated automatically from the use of the Service or from the Service infrastructure itself (e.g., the duration of a page visit).


Cookies:

Small files stored on your device (computer or mobile device) that help improve your online experience.


Data Controller:

Entity that determines the purposes for which and the manner in which any personal data are, or are to be, processed.


Data Processor (Service Provider):

Any natural or legal person who processes the data on behalf of the Data Controller.


Data Subject (or User):

Any living individual who is using our Service and is the subject of Personal Data.



Information Collection and Use:

We collect several types of information for various purposes to provide and enhance our Service.


Types of Data Collected:

Personal Data:

May include email address, first name, last name, phone number, address, state, province, ZIP/postal code, and city.


Usage Data:

May include details such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.


Tracking & Cookies Data:

We use cookies and similar tracking technologies to monitor activity on our Service and hold certain information. Cookies used include Session Cookies, Preference Cookies, and Security Cookies.



Use of Data:

Inward First Aid uses the collected data to:


Provide, maintain, and improve our Service


Notify you about changes to our Service


Allow participation in interactive features when you choose to do so


Provide customer support


Gather analysis or valuable information so that we can improve our Service


Monitor the usage of our Service


Detect, prevent, and address technical issues


Provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information



Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR):

If you are from the European Economic Area (EEA), our legal basis for collecting and using personal information described in this Privacy Policy depends on the Personal Data we collect and the context in which we collect it.



Retention of Data:

We retain your Personal Data only as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.



Transfer Of Data:

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.



Disclosure Of Data:

We may disclose your Personal Data in the good faith belief that such action is necessary to:


Comply with a legal obligation


Protect and defend the rights or property of Inward


Prevent or investigate possible wrongdoing in connection with the Service


Protect the personal safety of users of the Service or the public


Protect against legal liability



Security Of Data:

The security of your data is crucial to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.



Your Data Protection Rights Under General Data Protection Regulation (GDPR):

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.



Service Providers:

We use third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.



Links To Other Sites:

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.



Children’s Privacy:

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.



Changes To This Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.



Contact Us:

For any questions about this Privacy Policy, please contact us via email at [email protected] .